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Delivery:
All our orders are dispatched as soon as possible. However due to all products being hand made to order, please allow up to 21 days for delivery. Please contact us if you require the order for a specific date and we will do our very best to achieve this. All prices now include first class postage.
Payment:
All cheques need to be cleared prior to goods being despatched.
Returns:
For non personalised goods or for personalised goods that are faulty or different from those you ordered please return them to us within 7 days in the original packaging to our address below. We will send you the correct replacement or, if you prefer, a full refund together with a refund of your postage. We are sorry we are unable to accept returns on personnalised goods unless they are faulty
Oliver & Grace Limited
32 Kings Avenue
Redhill
Surrey
RH1 6QH
We recommend that for returning goods you request a postal receipt as we are unable to accept responsibility for goods lost or damaged in transit.
Variation:
Products do sometimes vary from the photograph and exact matches cannot be guaranteed. All sizes quoted are approximate.
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